Introduction
Ocean Drive VTC ("we", "our", "us") is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our mobile application and services.
By using the Ocean Drive app, you agree to the practices described in this policy.
Data We Collect
- Identification: first name, last name, email address, phone number
- Location: GPS position for pickup and navigation (only during active app use)
- Payment: information processed via Stripe (we never store raw banking data)
- Ride history: addresses, dates, amounts, payment methods
- Technical data: push notification token, device type, app version
How We Use Your Data
- Create and manage your user account
- Process your bookings and payments
- Send you notifications about your rides
- Connect clients with drivers
- Improve our services and user experience
- Comply with our legal and contractual obligations
Data Sharing
- Drivers: your first name and phone number are shared with the assigned driver
- Stripe: secure payment processing under their own privacy policies
- Legal obligations: if required by law or a competent authority
Your data is never shared for advertising or commercial purposes with third parties.
Location Data
GPS location is used only during active use of the application to facilitate pickup and ride tracking. You can disable it in your phone settings.
Push Notifications
With your permission, we send you notifications to keep you informed about your ride status. You can disable these at any time in your phone settings.
Data Retention
Your data is retained as long as your account is active. If you delete your account, your personal data is deleted within 30 days, except where required by law.
Your Rights (GDPR)
- Right of access: obtain a copy of your personal data
- Right of rectification: correct inaccurate information
- Right to erasure: request deletion of your data
- Right to portability: receive your data in a structured format
- Right to object: object to the processing of your data
Security
We implement appropriate technical and organizational security measures. Payments are encrypted and processed by Stripe, which is PCI DSS certified.